C++/VB - HIPATH 3000 3rd Party TSP problem

Asked By Oscar Menezes

08-Feb-10 03:24 PM

Hello,

I need to start to develop an application to Siemens HIPATH 3000. I planned
to use the C# in VS2005. But I never used before the TAPI ...

I read a lot of stuff in the net, and I know that it is necessary use the TSP
provided by the manufacturer.

I downloaded the CallBridge Collection V2.0. But after installing and doing
some testing, I discovered that the CBC 2 is just a 1st. Party TSP. After
trying to find the links, or some material about the 3rd. Party TSP, I found
some material related to the HiPath CAP. But I am facing the following
problems:

- The Siemens web site changed. A lot of links are invalid now.

- I read some docs but it is not clear to me if its necessary install any
additional driver or software to connect to HIPATH using the 3rd. Party TSP.

- I have some docs (TAPI 170 V2 Dev Guide, CBCV2 Program Guide and the
HP2k3kCSTA_P3.zip with some PDFs inside). But I could't find any driver or
additional software to install.

- The application enviroment is Windows XP. The default TAPI version for
this OS is 3.0 but the HIPATH only works with TAPI 2.1. How can I solve this
issue ?

- I need change some configuration in HiPath to accept connections and
monitor the calls through the application?

Some help will be very appreciated. Thank you in advance.

Oscar

10-Feb-10 07:27 PM

Oscar,
Regarding TAPI and .NET see KB article "841712 - Telephony Application
Programming Interface (TAPI) functionality is not supported from managed
code".
http://support.microsoft.com/kb/841712

Please have a look at the following freely available TAPI2 (#2,3,4) / TAPI3
(#1) wrappers:

existing TAPI3.0 code based on TAPI3 interop can easily be ported
http://www.julmar.com/blog/mark/CategoryView,category,Tapi.aspx

TAPI 2.x managed library for application development
http://www.julmar.com/tapi/

small TestApp both for Visual Studio 2005.
Helen agreed that I put the wrapper and sample on my server for download:
http://www.i-b-a-m.de/AgileSoftwareInc/HelenWarnCsharpTapi2LibraryWrapper_Version_1_2_0_1.zip

http://www.iteloffice.com/products/cti_api.html




All you need is the HiPath TAPI 170 product.
HT170 is the 3rd party TSP for the HiPath 3000 PBX family.
It installs all required components to communicate with the PBX.
The latest released version of HT170 is build 61.

Please note that you need licenses for each line device.
So I suggest contacting your local Siemens dealer on this.

For limited testing it is possible to enter DEMOMODE as license string and
get running 3 line device for 2 hours.
After 2 hours you need to reboot the PC to get the next 2 hours for testing.



Where do you got the "TAPI 170 V2 Dev Guide" from?
Ii is usually bundled with the HT170 setup.



This is no problem: all TSP that support TAPI 2.x are automaticall supported
by TAPI 3.x via the OS-internal mapping by the Telephony Service.
Do you want to develop with TAPI2 or TAPI3 ?



What HiPath 3000 version do you have? V7 or V8 ?
Do you have the HiPath 3000 Manager E  software?
What type of CSTA-link are you using? IP, S0, or V.24 ?

--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK / Visual C++ 2003-2008
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld